Wednesday, June 6, 2007
whatever happened to customer service???
Mikey and I bailed out of work early today to see a matinée showing of Spiderman 3 (yeah yeah I know a lot of people say it sucks). Anyway, we get there and this bored-out-of-her-skull-and-I-couldn't-care-less-for-you attitude teenager behind the glass tells me "sorry the thingy is broken...the next show is 6:45". THINGY? Is that some new technical term I am supposed to be impressed with? Well, we both really wanna see the movie so I go to order a ticket for the next showtime only to be told (in a tone that suggested I was an idiot for asking) that the theater would not be giving me that ticket at matinée price because it was an after hours showing. WHAT?!?!?!? Like its my fault your "thingy" broke and that I now haveta hang around the mall for two plus hours AND eat the time I took off from work for this....man, customer service is gone for good kids. Does anyone even remember what it looked like? And rather than hang around the mall we drove back to work (this little trip took nearly an hour all said and done)and Mike calmly went back to work while I fumed a little, wrote a fairly nasty comment on the theater's "rate us" site and then wrote one for Mike too since he's too busy being productive rather than destructive like moi at the moment. Sadly, though it felt good at the time to get that out....I feel like a real witch right now....anyone seen my broom?